Demonstrate transparency and accountability with software designed to help you respond quickly, collaborate easily and release information securely.
Information access laws provide a mechanism for the public to request access to information. Examples can be seen across jurisdictions and industry sectors, such as FOI, RTI, GIPA, OIA, LGOIMA, GDPR, SAR, EIR and Privacy.
With increasing volume of requests for information places demands on both specialist staff and those in operational business units, it’s challenging to manage and respond to requests, deliver balanced decisions and release information securely within statutory timeframes.
Objective OpenGov is a purpose-built solution to automate these processes, reduce time spent on administration and securing sensitive content; while encouraging collaboration, openness and community engagement.
Track and coordinate requests for information, amendment or erasure. Eliminate the need for manual routing, tracking and reporting, saving significant costs.
Be confident tasks are correctly assigned. Teams are able to easily identify unassigned tasks as well as be notified of stalled processes.
Increase consistency and efficiency by automating manual, time consuming tasks. These can be configured to provide customised instructions and checklists to ensure responses are accurate and on time.
Secure Workspaces enable consultation with internal and external collaborators about the release of information. Every document and comment is synchronised in your information repository, extending governance policies and keeping you compliant with your records management obligations.
Separate Workspaces can be used to correspond with applicants and digitally dispatch the final response. Every action in every Workspace is audited so you can report on who did what and when.
Build trust with auditable processes and transparent decision making. All therelevant information is provided for you to rapidly action a request. The solution assures information authenticity and integrity for quality decision making.
Redaction tools protect sensitive information that cannot be shared. It’s easily redacted and exemption codes show the relevant legislation.
Multi-faceted collaboration, redaction and management tools for action,tracking and performance reporting provide rapid responses to requests for information.
Access to business process workflows, tasks and related documents are controlled, monitored, tracked and audited assuring that only those specified users have access to sensitive documents and content.
Demonstrating robust governance and transparent information processes provides certainty for stakeholders, builds trust and encourages participation.
Effectively track the progress and status of all requests, and identify and respond to potential bottlenecks; so staff can focus on high-value tasks such as consultation or weighing public interests.
Fully-audited processes are visible and dashboards allow you to monitor statuses and track trends. Proactively reallocate resources to meet your time frames.
Increase flexibility by enabling effortless movement between business processes.
Objective OpenGov automatically sets the date the response is due to the applicant based on legislation.
An automated acknowledgement email can be sent to the applicant once the request has been validated.
Find and automatically redact virtually any type of information such as: names, email addresses, phrases and more.
Classify each request to gain insights into how and what the community is requesting.
Control, monitor, track and audit through an intuitive dashboards.
Business users receive an email containing all relevant information they require to action a task.
Options for cases where exceptions are necessary to keep a process on track while everything is monitored, security controlled and audited.
On-Demand Webinar Series
Our panel of experts explore the challenges of balancing information access and collaboration with privacy and security to deliver better public services and community outcomes.
White Paper by Intermedium
Delivering on the social and economic benefits of open government requires internal digital transformation. How can senior executives lead this change?
Read White Paper
Open government is the simple but powerful idea that governments and institutions work better for citizens when they are transparent, engaging and accountable.
The Open Government Partnership
Demonstrate transparency and accountability with software designed to help you respond quickly, collaborate easily and release information securely.
